Privacy Policy
Last updated: July 2026
This demonstration website uses the placeholder contact details info@researchsubmissionhub.com and +447511866749. Replace them and review this policy with an appropriate adviser before a real launch.
Information collected
The enquiry form may collect your name, email address, phone or WhatsApp number, requested service, deadline, project details, source page, and technical request metadata. The support chat may collect an optional name and email plus the conversation history.
How information is used
Information is used to assess enquiries, provide quotations and editorial support, send service communications, maintain chat continuity, prevent misuse, and operate the protected administrator dashboard.
Local chatbot
The chatbot uses exactly 160 local FAQ records stored on the website server. It does not require OpenAI or another external AI service. Chat history is saved locally in the application data file so a human agent can continue the same conversation.
Manuscript confidentiality
Do not submit participant-identifiable information, passwords, payment-card data, or confidential unpublished results through the chat. Manuscript files should be shared only through an approved secure process after the project scope is confirmed.
Email and service providers
When SMTP is configured, enquiry details may be transmitted through the selected email provider. Hosting, email, and other necessary service providers may process limited information to operate the website.
Retention and security
Enquiries and chats are stored in server-side JSON files until deleted through the administrator dashboard or according to the business retention policy. The website owner must use HTTPS, strong administrator credentials, secure hosting, backups, and restricted access.
Your requests
You may request access, correction, or deletion using the configured business contact address, subject to legal, accounting, security, and contractual retention requirements.
Contact
Demonstration email: info@researchsubmissionhub.com.